Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live.

The time frame for order delivery is divided into two parts:

Processing time:
Order verification, tailoring, quality check, and packaging, which takes 5 – 30 days.

Shipping time:
This refers to the time it takes for items to be shipped from our warehouses to the destination. Once an order leaves our warehouses, standard shipping generally takes 8 – 15 business days and 2 – 6 days for express shipping.

  • Please note that the time frame above does not include customs delays, weekends, holidays, and any unforeseen circumstances.

  • Due to COVID-19, the time frame above may face delays. Please read our policy before purchasing. Thank you for your understanding and patience!

Customs and Fees
Some countries charge import taxes and duties upon reaching customs. We will send your items in one package and declare a reasonably low value in order to get through customs. Generally, this works well for our items. However, if you do incur any fees in an unpredictable situation, we are unable to cover these charges. The fees are governmental in nature and not charged by Fancy Frocks.

To avoid being charged unexpectedly, we highly recommend contacting your local customs office for the current duty rates and taxes before placing an order.